A distinguished Government Agency set forth a transformative mission: to craft a cutting-edge online examination system that would supplant the existing legacy solution. At its core, this initiative aimed to revolutionize and simplify the agency’s approach to delivering examinations across both business and technical spheres.
Strategic Goals for Implementing the Advanced Online Examination System:
Enhancing Agency Performance: The overarching objective was to bid farewell to antiquated systems and manual procedures, ushering in a new era of transparency in transactions, reporting, and auditing. Additionally, the plan encompassed heightened security measures as exams, test-taker details, marks, and results would find a secure digital repository.
Elevating Productivity: The agency was resolute in reducing turnaround times for scheduled exams and streamlining post-exam activities through the introduction of a centralized system, thus boosting overall productivity.
Augmenting Operational Efficiency: The introduction of modern technology would catalyze superior system performance, replacing paper-based processes with in-system protest review sessions and a forward-looking test validation board. Crucially, the aim was to ensure an uninterrupted flow of candidates to the agency and its partner agencies, ensuring business continuity. The agency would continue to receive timely support for their human capital operational requirements.
In response to the agency’s visionary ambitions, CGS, in seamless collaboration with its partner, unveiled an all-encompassing solution firmly anchored in state-of-the-art Systems Integration Services. The blueprint for this solution harnessed the potency of the Microsoft platform and harnessed the capabilities of Zoom technology, culminating in the creation of a cutting-edge online examination platform. This platform was bolstered by Dynamics CRM’s formidable Case Management capabilities, bolstered by the bedrock strength of Windows Presentation Foundation (WPF), Chromium browser, and .NET Core.
CGS embarked on the development of a Singular Centralized System catering to a multitude of business personas, fostering simplicity and seamless interoperability:
For Examiners:
For Monitors/Proctors:
For Test Takers: